Contact: JACLYN C. STEVENSON
http://www.businesswest.com/details.asp?id=687
Balancing Risk with Caution has
Carried Forish Construction through 60 Years
By JACLYN C. STEVENSON
Eric Forish at the site of the Amelia Park Children's Museum in
Westfield
Forish Construction in Westfield has blended perseverance,
diversity, and some calculated risk-taking to script a 60-year success
story. As it moves forward from that milestone, it will continue to seek
new business opportunities -- real estate development may be the next
frontier -- while expanding its geographic reach.
Eric Forish and his father, Leonard, are risk takers.
Both decorate their offices at Forish Construction in Westfield
with mementos from their unusual hobbies - extreme skiing and aviation,
respectively - in addition to photos of completed projects and plaques
given in recognition of community service.
In some ways, those pastimes are reflective of the passion and
drive it takes to run a successful business. But in other ways, they are
a departure from the solid presence Forish Construction maintains in
this, its 60th year in business.
The younger Forish, who spoke recently with BusinessWest, said
even with daredevil streaks running in the family, consistency and
longevity are two mainstays at Forish Construction. His father, 86, is
proof, Forish added: he still reports to work every day, rain, sleet, or
snow.
"Our personal lives have elements
of risk and managing risk," he said, "but running a construction
business is all about minimizing that risk, in terms of project
management, safety, and finances, and maintaining a reputation for
reliability."
Forish Construction emerged in
Western Mass. in 1946, after Leonard Forish returned from WWII a
decorated Marine. He began building homes, and continued to do so until
the early 1960s when he spearheaded a shift to the commercial market.
Eric Forish explained that the transition was successful due in part to
his father's attention to diversifying techniques as well as customers.
"Dad always had the latest and greatest tools for his time," he
explained, "and for a long time, servicing the paper industry was a
mainstay for the company. But as paper companies like Strathmore and
Southworth began to close, the diversity of our skills and clients
helped us move onto other things without feeling a major hit."
Forish has been involved with the company since the age of 16, when, at
his mother's request, he began working summers with his father.
"My mom suggested - insisted - that I go to work for my dad during the
summer," he said, noting that his mother's foresight paid off; after two
summers in the trenches, Forish decided to pursue construction as a
career.
Today, Forish Construction specializes in a mix of commercial and
industrial construction projects, both public and private. Its offices
are located in the same place they have been since the '60s, on Mainline
Drive in Westfield, but over time, the company has extended its reach
within about a 60-mile radius.
"Western Mass. is a highly competitive marketplace," said Forish. "We
had to look at creating a larger geographic base. Our main presence is
still Western Mass. and Connecticut's capitol district, but we're always
focused on maintaining a variety."
He explained further that to
achieve that diversity, the company must also maintain high levels of
customer service and employee retention, and constantly reinvest in new
equipment and technology to remain current and competitive.
"There's always going to be room for growth in this industry," he said,
"but companies only survive if they meet the challenges that constantly
arise."
One of those challenges is the rapid pace at which the very tools of the
construction trade are changing.
"The ruler and tape aren't necessary anymore," said Forish. "Now we're
investing in GPS systems, digital measurement tools, and lasers. It
allows us to transfer information from the office to the job site more
readily, and allows us to work from virtually anywhere."
But new equipment is expensive, Forish countered, adding that the
easiest mistake any construction company can make is to overspend. To
flourish, outfits such as Forish Construction must "run lean and mean,"
he said.
"Regarding growth, we are conservative Yankees at heart," he said,
returning to the idea of avoiding unnecessary risk. "We like to minimize
risk and manage our projects successfully, and we have a series of
checks and balances in place to ensure that we're staying within the
costs of the projects.
"Purchases are made based on long-term plans and needs," he added. Those
capital items include heavy equipment - bulldozers, payloaders,
backhoes, and trucks. The other items include the software and hardware
that are upgraded on a continual basis."
That's the balance, Forish said, that is essential to controlled growth
in a competitive marketplace, adding that both consistency and
acceptance of new ideas and technology are crucial to surviving in the
industry.
"One of my dad's favorite sayings is `watch the pennies, and the dollars
will follow,'" he said. "Reinvestment in new technology is really key,
but proceeding with caution is just as important."
That's not exactly the case when
Forish is climbing an icy ledge atop France's Mont Blanc, strapped to
five other people, each wearing clunky ski boots in search of a new,
exciting trail. It's the careful management of his business, though,
that he said has allowed him to leave the comforts of Westfield behind,
just for a few days, in exchange for a zoom down some of the world's
most treacherous peaks.
More importantly, however, with six job superintendents on the payroll,
the company also needs to maintain at least that many projects
simultaneously at all times, and also stay busy enough to keep every
employee (there are about 40) working. A conservative approach has also
helped in that endeavor, as has filling slow months with whatever work
is necessary to keep the company's momentum strong. Sometimes, that
means taking on ancillary jobs, such as snowplowing - a service that
remains part of the Forish repertoire.
With a quick glance out the window though, Forish said that, thankfully,
all of the company's vehicles are not in the parking lot, but out on
construction sites.
Those projects are proof of a diverse mix of clients; right around the
corner from Forish's offices, the company is completing work on the new
Amelia Park Children's Museum (formerly the Westfield Children's
Museum), while across the region in Wales and Holland, construction of
two senior centers is underway, and in Ludlow, work has begun on a
facility owned by Pods, a storage company that blends the capacity of
self-storage with the mobility of a moving service, providing
ground-level storage containers to customers and then offering a
transportation service of the `pods' to anywhere in the U.S.
"Our typical jobs vary from $1 million to $5 million, but we are glad to
do smaller or larger projects if it makes sense," he said. "We've also
done buildings for several car dealerships," he said, adding that
healthcare and light manufacturing are also current strong spots.
The company's next direction, said Forish, will likely be real estate
development in the industrial and warehousing sectors, within the next
four years.
Other than that, Forish said he's
focused on maintaining a strong presence in existing areas of expertise
within Western Mass. and Connecticut, and with 60th anniversary
celebrations still underway, he also has another date rattling in his
mind.
"If I can get to the same age as my dad and still be working here," he
joked, "I'll be around for our 100th anniversary. Imagine that."
That's contingent, of course, upon Forish's prowess on the slopes as
well as behind the desk.
Jaclyn Stevenson can be reached at stevenson@businesswest.com